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FAQ
Are the glasses compatible with all smartphones & devices?
Photography/Audio :
Supports camera shooting, open-ear audio, voice assistant, calls, and social media sharing. Primarily used for recording daily life and mobile communication, and offers basic splash resistance.
Audio/Commuting (e.g., Xiaomi Audio Glasses): Primarily for open-ear music and calls, supports customized lenses and everyday wearing comfort.
Do they work without a phone?
Local capture/playback can work offline. Cloud AI, sharing, and some controls need your phone and network via the companion app.
What versions or bundles are available?
Common options include a base set, creator kit (more storage or mounts), and lens variants (clear, sun, polarized, prescription). Availability varies by region.
Warranty & returns
Typical limited warranty is around 12 months (policy varies by region/brand). Keep packaging and accessories. For returns, ensure the product is undamaged and de-linked from your account.
How do I request after-sales service?
Prepare your order number, a description, and photos/videos of the issue. Try firmware updates and a restart first; then contact support through the app or website.
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Pay in installments with 0% interest and no extra charges through Shop Pay
Easy Returns
Your exchange ships out as soon as you email us.
Wordwide shipping
Receive your order an estimated 3-5 days after shipment
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