Order Tracking

 

Bringing the Future to Your Doorstep
We are so excited for you to experience your new FancyView. We know you want your glasses fast, and we’re working hard to make that happen. Here is everything you need to know about how we get our products from our lab to your hands.

1. When Will My Order Ship? (Processing Time)

We treat every pair of glasses like a piece of art. Here is how long it takes to prepare your order:

Standard Orders (Non-Prescription)

Ready in a flash! We usually pack and dispatch these within 1–2 business days.

Prescription Orders (Custom Made)

Good things take a little time. Since we are crafting lenses specifically for your eyes, please allow 7 business days for production, curing, and rigorous quality checks. We promise: perfect vision is worth the wait.

2. Shipping Costs

We like to keep things simple and rewarding:

Orders over $60: FREE Shipping! (Yes, it’s on us.)
Orders under $60: A small shipping fee will be calculated at checkout.

3. No Surprise Fees (Duties & Taxes)

We hate hidden fees as much as you do. Here is our promise regarding customs and taxes:

USA & EU Europe: We’ve Got You Covered!

Relax—we pay the import duties and taxes for you (DDP). The price you see at checkout is the final price. No paperwork, no extra payments upon delivery.

🌍 Rest of the World: Transparency First

For other international destinations, local customs fees may apply. Here is how we help: If you are ordering from a region known for strict or high customs fees, our team will email you personally before we ship your order. We want to double-check that you are comfortable with potential local taxes. You can say "Go ahead!" or choose to cancel for a full refund—the choice is always yours. No surprises, ever.

4. Estimated Delivery Times

Once your order leaves our warehouse, here is when you can expect a knock on your door:

North America: 5 – 10 business days
Europe: 6 – 12 business days
Asia Pacific: 3 – 7 business days
Other Regions: 10 – 20 business days

5. We’ve Got Your Back

Tracking

You’ll receive a tracking link via email as soon as your package ships.

Safe Delivery

In the rare event that your package is lost or arrives damaged, please reach out to us within 48 hours. We will sort it out and send a replacement free of charge. Your happiness is our top priority!