Frequently Asked Questions

How do I pair my Fancyview smart glasses with my phone?

Pairing is quick and simple:
Fully charge your glasses, then press and hold the power button for 3 seconds to turn them on.
Enable Bluetooth on your iOS 13+/Android 10+ device.
Open the Fancyview companion app, tap "Add Device", and select your glasses model (e.g., Fancyview Y2).
Follow the in-app prompts to complete pairing and setup.
Troubleshooting tip: If pairing fails, turn Bluetooth off/on and restart both your phone and glasses.

How do I control music/calls with my Fancyview glasses?

Use the touch-sensitive side panel for quick controls:
Tap once: Play/Pause music / Answer/End calls
Double-tap: Next track / Reject incoming calls
Triple-tap: Previous track
Swipe forward/back: Volume up/down
You can customize controls in the Fancyview app.

How do I update my Fancyview glasses firmware?

Firmware updates bring new features and performance improvements:
Keep your glasses connected to the app and ensure they have at least 50% battery.
Open the Fancyview app and go to "Device Settings".
Tap "Firmware Update" — if an update is available, follow the on-screen steps.
Do not turn off the app or disconnect the glasses during the update.

How can I use the voice assistant on Fancyview glasses?

Method 1:While the device is powered on, long-press the touch panel. After about two seconds, you will hear an audio prompt, indicating that you can start speaking immediately after the prompt.
Method 2 (Voice Wake-up): First, enable the keyword wake-up feature in the glasses' settings. Then, you can activate the voice assistant by saying "Hey, Fancy" or "Hey, Coco."